Customer support

Our commitment to you extends beyond purely supplying equipment. We can help you maintain your equipment and provide spare parts.

Smit Oven's enthusiastic team is fully trained to respond to your needs and to provide professional support. It handles:

General support

  • Installation and commissioning of our machines
  • Technical documentation / training and support
  • Complaint handling


  • Co-ordination and execution of service jobs
  • Repair / modification of machines

Service agreement support

  • Planning of preventive maintenance
  • Support outside working hours

How to contact us

During working hours (Central European Time), call us on: +31 499 494 533
24/24 support is available to customers with a full support contract. Please ask us for details.

You can also use one of the forms to request spare parts or register a complaint.